Saturday, July 14, 2012

Crumbles Cookie Factory

Anyone who knows me well knows that I adore sweets!  Dessert is my favorite part of any meal and a day without chocolate isn't worth living ;-)

Because I am struggling with health issues at the moment, I was unable to make a cake for my Mom's birthday. I couldn't let her special day pass without having something sweet to celebrate with (who do you think I got my sweet tooth from in the first place?!) so I decided I would have to order something online.  Luckily one of my blogger friends had just been having a giveaway and was raving about an Etsy shop with fantastic desserts called Crumbles Cookie Factory.  She was featuring red velvet cookies, which while they looked divine are more of a favorite of mine than of Mom's.  I checked out her shop and had trouble trying to decide what to order because everything looked so delicious.  Finally I decided on the caramel candy brownies, since they combined Mom's love of chocolate with her love of caramel.

When I placed my order it was cutting it pretty close to Mom's birthday (which fell on a weekend and holiday this year) so I mentioned in the instructions to the seller that it was for a birthday and asked if there was any way she could get them here on time.  I heard back from the owner, La Nae, immediately, letting me know she would be happy to meet my deadline even though I hadn't really given her a fair time frame to work within.  I was so pleased that I would have something to present to Mom and went about the business of making her a card and waiting for the the brownies to arrive.

Little did I know that LaNae was not only planning on shipping the brownies so they would make it for Mom's birthday, but she was tucking in extra treats to make the day special for us both.  She sent my order, but she also sent along some delicious 3D Peach cookies as well as the most amazing Campfire S'Mores I have ever tasted in my whole life!!  When I opened the box, there was a lovely note from LaNae explaining that she wanted to do a little something special to make things nice for us since we were both ill and also to help make Mom's birthday extra special.  I was floored.  I mean I had basically asked this woman to create and cook an order and ship it the same day all because of my own forgetfulness, and she not only did it, but added extra to it just out of kindness!  Now THAT'S customer service.   The best part is that each item was fantastic, and I am a sweets snob, so that is no empty compliment coming from me!

LaNae didn't ask me to blog about this, she didn't ask for anything, but I wanted to let you know that her shop is wonderful.  I was leery about ordering food items online and having them shipped.  I didn't know how well they would stand up to shipping, if they would taste as good as they looked, etc. . .  All my fears were laid to rest with that first bite.  I will definitely order from Crumbles again and I encourage you to check out her shop and consider ordering for any special occasion you might have, or, if you are like me with sweets, any day you need a sweets fix, which is everyday!

Recently LaNae also started a blog where she has all sorts of fun contests and offers specials and coupons as well.  I can honestly say she is one of the nicest sellers I have dealt with and her products are simply divine.  I am not in any way affiliated with Crumbles Cookie Factory nor have I been compensated for writing this blog post.  I just really like her stuff and thought her customer service was excellent and I wanted to let others know about her.


Anonymous said...

What a surprise! Extra dessert is always a nice thing!

SandeeNC said...

What a nice endorsement! Is this Tracy's friend? I ask cause I saw her Red Velvet cupcakes she delivered to her on a post the other day! I wish you happy healing thoughts sent to you and a Happy Birthday wishes for your mom. Good to see you blogging my friend! waving hi from the hills of North Carolina :)

Rebecca Nelson said...

What a wonderful surprise. Happy Birthday wishes to your Mother. You sound like a beloved daughter and I'm so glad she has you.

I'm going to continue reading your bloggie. Thank you for visiting mine...I'm glad you liked my studio.

I'm also going to put you on my prayer list.


Anonymous said...

What A SWEET surprise for BOTH of you. Nice people are what rock this world! ♫ ♪ ♫

Celestina Marie said...

Hi Maureen,
What a fabulous birthday you created for your mom with the help of Crumbles Cookie Factory. How special is was that LaNae also included surprises for you both too.
Thank you for sharing your experience. I will make sure and visit this sweet etsy shoppe too.

Thank you also for stopping by and your kind comment. I have enjoyed my visit to your lovely blog and to read your story. What courage you show in spite of illness. You are a true inspiration.
I hope you will visit again as you blog and I am now a happy follower here too.
Hugs, Celestina Marie

bobbie said...

Maureen ~ thank you for stopping by my "Where Blogger's Create" post ~ Pooh fans are always welcome there!
Hugs ~~~

Anonymous said...

Thank you very much for stopping by my blog and for your comments.

Blessings and Bonjour de France !


Terry said...

Hi, Maureen!

I will definitely check out the cookie website and blog. What a lovely thing to do! Abundant kindness!

Thank you for visiting my blog and for your kind comments. I will pray for you and your mom.

Have a wonderful day!